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Shipping & Returns

Thank you for shopping at Two and a Half Sisters!

We ship all of our orders via USPS or UPS and you will receive an email with your tracking number once the product has shipped. We are unable to offer international shipping at this time.

Processing & Delivery Times

All orders are processed between 3-5 business days but in some instances may take up to a week. Standard ground shipping typically takes between 2-6 business days. Keep in mind that national shipping delays (such as high holiday volumes or inclement weather) may impact your estimated delivery date. Virginia residents are able to choose "Pickup in store" to visit the shop and pick up their order in person. Local delivery not offered at this time.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order via USPS/UPS. Please allow up to 48 hours for tracking to update after the email is received.

Refunds & Returns

In order to be eligible for a refund, product(s) must be returned within 30 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way. 

After we receive your item, our team of professionals will inspect it and process your refund. Money will be refunded to the original payment method you used during the purchase. For credit card payments it may take 7-15 business days for a refund to show up on your credit card statement. 

If the product is damaged in any way upon returning, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. 

Contact Us

If you have any questions or concerns involving your order, feel free to contact our support team at [email protected] and we will get back to you during our shop weekday business hours of Monday-Friday 10am-5pm EST.